You only have to pay sales tax if you are located in the same state as our main shipping center, located in North Carolina.
If you attend a convention we are at, you have to pay local/state tax only if you pay with a credit card.
I have a question on my charges.
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
If I receive a refund, when will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s). Credits for canceled orders typically take 7-10 business days.
When will my credit card be charged for my purchase?
Your credit card will be charged for the full amount of your order including shipping, usually within 24 hours of placing your order.
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